I agree. I replied to another post from Verizon Support about this also. They don't know when or why. I even called Verizon support and the guy that I spoke with was amazed it was not supported on the Note 3. When I went into the Verizon store the day ISIS came out, they spent a long time trying to get it installed and then told me it wasn't supported yet. Why would Verizon not support ISIS on the Note 3 when other carriers do? It's a mystery.